Website Orders - Flat rate shipping $12 for express or $8 for regular post within Australia - $25 for international orders regular post without tracking - Afterpay now available - PLEASE NOTE: We are no longer taking custom orders. New ready made solo costumes will be added online every week.

FAQs

FAQs

 

Shipping and Delivery Policy:

We deliver products using Australia Post. Shipping costs are influenced by the size and weight of the product and your location. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.

Orders of products that are in stock are usually dispatched within 1-2 business days.  

Diamond Dancewear ships goods within Australian and Internationally.  Shipping times are estimated at between 1 and 7 business days depending on your location within Australia – international orders may take longer.

Refund policy:

Please choose carefully. We do not give refunds for custom orders if you simply change your mind or make a wrong decision.   For ready made items and accessories you can choose between an alteration (costumes only), refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or don’t perform as advertised.

Security Policy:

When purchasing from Diamond Dancewear, card details are transmitted through a secure server using Eway or Paypal. Card data is not hosted by Diamond Dancewear after processing.

Contact Details:

Diamond Dancewear is the trading name for MMPM Pty Ltd ATF MMPM Family Trust ABN 81343460039

We can be contacted via email at diamond_dancewear@hotmail.com or via our Facebook or Instagram pages.

Postal address for any returns for alterations is PO Box 489, Morayfield QLD 4506.  Please ensure you contact us before returning items, as we may need further information from you before you post back.